FAQ
PRODUCTS & INGRIDIENTS
Are your products clean ?
At Perr Cherry, we define our clean beauty philosophy as consciously developing high performing products, that are safe for your skin and planet. Perr Cherry products are formulated with sustainable botanical extracts, lab engineered natural ingredients, non toxic and cruelty free formulations that go beyond the concept of clean. Perr Cherry celebrates your vibrant journey of self discovery with a little colour and a lot of love.
Are your products vegan and cruelty-free ?
We are proudly vegan and cruelty-free. Our products are not tested on animals, and we do not use any animal-derived ingredients.
Where can I find the complete ingredients list ?
At Perr Cherry, we strive for transparency. To view our complete ingredients list, select a product you’re interested in and below the description you will find the “ Full Ingredients” link.
Are these products suitable for young skin ?
Yes, Perr Cherry products are specially designed and curated for young skin, they are formulated with gentle, non-irritating ingredients. It's always best to check for any specific allergens and to consult with a dermatologist if you have concerns.
Is your packaging eco-friendly ?
Yes, we use sustainable packaging materials and are continually working to minimize our environmental impact.
SHIPPING & RETURNS
Do you ship internationally ?
Currently, we ship PAN India. We are working on international shipping, but we are a super baby team, so it's taking a tad bit longer.
How long will it take to process my order ?
We aim to process, package and ship your order within 1-2 business days. However, during peak season, processing can take 2-3 business days. Tracking numbers are automatically sent to your email as soon as your order is shipped.
How long will it take for my package to arrive once shipped ?
Standard shipping with DTDC takes 3-5 business days after processing. With Express shipping, your order will arrive 1-2 business days.
While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery, as we have no control once the package leaves our facility and with the postal service.
What is your return policy ?
Exchanges are accepted within 5 days of delivery. If you didn't enjoy our products, you can email us at care@perrcherry.com for a exchange or store voucher.
Kindly note, we are unable to refund the initial shipping cost and the return shipping label fee will be deducted from your refund
